KOOKABURRA READER LIMITED PRIVACY POLICY
The purpose of Kookaburra Reader Limited’s Privacy Policy ("Privacy Policy") is to inform you how we manage, collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.
1. Who We Are
Kookaburra Reader Limited ("Kookaburra", "we", "us", or "our") is the data controller responsible for your personal data.
Registered Address: 3 Brakey Road, Weldon North Industrial Estate, Corby, Northants, NN17 5LU, United Kindom.
Email: [email protected]
2. What Personal Data We Collect
We collect personal data that you provide directly to us, such as your name, contact details (including mobile numbers and email address), delivery address, and payment information, as well as technical data from cookies and analytics tools. This may include information about your interactions with our website, preferences, and communication history.
3. Lawful Bases for Processing
We process your personal data under one or more of the following lawful bases:
To perform a contract with you - for example, to process your purchase or deliver products.
With your consent - for example, for marketing emails or newsletter subscriptions.
For our legitimate interests - such as improving our services, preventing fraud, and maintaining website security.
To comply with a legal obligation - such as accounting, reporting, or responding to regulatory requests.
4. How We Use Your Data
We use your personal data to:
Provide, personalise, and improve our products and services.
Process and fulfil your orders and payments.
Communicate with you about your account, purchases, or enquiries.
Send marketing updates (where permitted) and information about promotions or new products.
Maintain the security and integrity of our systems.
Comply with our legal and regulatory obligations.
5. Sharing Your Data
We share your personal data only when necessary with trusted third parties, including delivery partners, payment processors, IT and cloud providers, and professional advisers. These third parties act as data processors under our instructions and must comply with data protection laws. We may also share your data where required by law, regulation, or court order.
6. International Transfers
If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).
7. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes described in this Privacy Policy, including to comply with legal, accounting, or reporting requirements. Typically, this means retaining personal data for up to seven (7) years after your last interaction with us, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymise it.
8. Your Rights
You have the following rights under the UK GDPR:
Right of access - to request copies of your personal data.
Right to rectification - to correct any inaccurate or incomplete data.
Right to erasure - to request that we delete your personal data.
Right to restrict processing - to limit how we use your data.
Right to data portability - to receive your data in a machine-readable format.
Right to object - to certain uses of your data, including direct marketing.
To exercise these rights, please contact us at [email protected].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. Cookies and Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and deliver personalised content. You can manage your cookie preferences or withdraw consent at any time using our cookie settings tool available on the website.
For more information, see our separate Cookie Policy.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child without parental consent, we will delete it promptly.
11. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, use, or disclosure. These measures include encryption, secure servers, restricted access, and regular data protection training for staff.
However, no online transmission is entirely secure, and we cannot guarantee absolute security.
12. Updates to This Policy
We regularly review and may update this Privacy Policy to reflect changes in law, technology, or business operations. The latest version will always be available on our website. Please check this page periodically to stay informed about how we handle your data.
COOKIE POLICY
This Cookie Policy explains how Kookaburra Reader Limited (“Kookaburra”, “we”, “us”, or “our”) uses cookies and similar technologies on kookaburrasport.co.uk. It should be read together with our Privacy Policy. We use cookies to make our website work effectively, improve performance, personalise your experience, and deliver relevant advertising.
1) What are cookies?
Cookies are small text files placed on your computer, smartphone or other device when you visit our website. They are widely used to make websites work efficiently, as well as to provide information to site owners. Cookies can be “session” cookies (deleted automatically when you close your browser) or “persistent” cookies (remain stored until they expire or you delete them).
2) Types of cookies we use
Strictly necessary cookies: These cookies are essential for our website to function properly. They enable basic features such as page navigation, shopping cart access, and secure payment processing. You cannot disable these cookies through our cookie preference tool.
Performance and analytics cookies
We use these cookies to understand how visitors interact with our website, including which pages are visited most often. This helps us improve usability and performance. We use Google Analytics to collect anonymous information such as visitor numbers, device type, and browsing behaviour. You can learn more about how Google uses your information here: https://policies.google.com/privacy.
Advertising and targeting cookies
These cookies are used to deliver advertisements relevant to your interests and to measure the effectiveness of our marketing campaigns. They may be set through our website by our advertising partners. We use Meta (Facebook) Ads and Insights to help us show tailored content and measure campaign performance. You can adjust your Facebook ad preferences at: https://www.facebook.com/ads/preferences.
Functional cookies
These cookies enable additional functionality, such as remembering your preferences, login details, or region. Disabling these may affect certain features of the site.
3) Third-party cookies
Some cookies on our website are placed by third parties that provide services to us, such as analytics, advertising, or embedded content. (for example, social media features). These third parties may use cookies to collect information about your browsing activities across websites. We recommend reviewing the privacy and cookie policies of these third parties for more details about how they handle your data.
4) Managing your cookie preferences
You can manage your cookie preferences at any time by using our on-site cookie preference tool, where you can choose to accept, reject or customise your settings. You can also block or delete cookies via your browser settings. Instructions for popular browsers are available online at their official support pages.
5) Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our operations. Updates will be posted on this page with a revised “Last updated” date.
6) Contact us
If you have any questions about this Cookie Policy, contact us at [email protected].